This"Term of Service"is YOU(Customers) and PC
CHINA.COM's Service Agreement for Computer Repair
and onsite IT Service:
1)PC CHINA's Computer Repair or IT Service is ONSITE
SERVICE,We charge for Service,All Quotations include
call out fee(or transportation fee),NO others extra
cost need.BUT if you cancel service,We will charge
100rmb for call out fee.
2)THIS SERVICE charge for Repair and Service in
general conditions,If there is War,Calamity of
Nature,Earth Quake,Society Confusion,etc Forced
Majesty,Service can NOT be continued,We are NOT
3)THIS SERVICE is based on CURRENT PROBLEMS,Due to
Computer is Complex and Different Structures,We do
NOT guarantee some of problems will not appeared
again in future.
4)The MAX responsibility for Use our Service is the
Service Charge,PC CHINA do NOT responsible for any
other Direct loss or Mediate loss of Customers.
5)Our Computer Service Area is Beijing,We may charge
extra transportation fee for some of suburban areas.
6)We are ready for Service 24x7,We Provide IT
service any time,But the general rate is operating
for Mon.-Fri.10:00-16:00(NOT include holidays),We
charge DOUBLE RATE for else time.
7)When we receive your call and confirmed onsite
Service,Our technicians will come onsite in
2-6hours( or other time customer prefered),Then
start Service or Repair,In some of situations may
delay more hours or next day service(for
example:receive request on nightfall,traffic jam,etc.).